Frequently Asked Questions
Selecting your turkey
Thawing your turkey
Cooking your turkey
Storing your turkey
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Cargill Meat Solutions Corp.
Attn: Shady Brook Farms® Brand
P.O. Box 2519
Wichita, KS 67201-2519
Shady Brook Farms® TURKEY LINE
To obtain pre-recorded information about how to select, prepare and cook a Shady Brook Farms®
Whole Turkey call 1-888-723-4468. This service is accessible 24 hours
CONSUMER AFFAIRS DEPARTMENT:
If you require immediate assistance or would like to speak to a Consumer Response
Specialist please call us with questions at 1-800-532-5756 Monday through
Friday between the hours of 8am – 5pm CST. Specialists are not available on Thanksgiving
Day or Christmas Day.
If you would like an e-mail response, please ensure your e-mail address is entered correctly. For answers to “frequently asked questions” click here. Consumer Affairs Specialists are available Monday through Friday between the hours of 8am – 5pm CST.